Cancellations and Rescheduling
- Fullset appointments require a $50 non-refundable deposit at booking that will go towards the service. This can be bumped to a new appointment once if given 48 hours notice to another slot within 2 months, upon approval of Andrea. After the one time bump, a new deposit will be required if it needs to be cancelled or rescheduled again. Failure to give 48 hours notice will result in a lost deposit.
- Refill, mini fill and removal appointments require a $20 non-refundable deposit at booking that will go towards the service. This can be bumped to a new appointment once if given 24 hours notice to another slot within 2 months, upon approval of Andrea. After the one time bump, a new deposit will be required if it needs to be cancelled or rescheduled again. Failure to give 24 hours notice will result in a lost deposit.
- Appointment no shows will result in an automatic lost deposit and the remaining service amount to be paid by invoice before rebooking a new appointment with a new deposit.
- For any questions please text me, Andrea at 6479655680 and I will be more than happy to help! Thank you in advance!
Policies
- If you're more than 15 minutes late your appointment may be cancelled and the deposit made will be lost.
- No shows without any notice will not be able to re-book with me unless the full service is paid and settled for, for fullsets the deposit will be lost and a new one is required to book.
- Kindly come to your appointment without guests.
- Please make sure you're arriving with no makeup and clean lashes.
- In order to receive a nice and full set of lash extensions please minimize expressive talking as it can cause twitching, thus making it tricky to isolate and adhere the extension to one natural lash.
- Phones are recommended to be silenced during the appointment.
- In order to receive a refill you must have 40% of your extensions remaining otherwise it will be a full set and potentially rescheduled due to failure of selecting the correct time slot.
Sick Policy
If you are sick, the appointment must be postponed. As part of my goal to deliver amazing service, I also aspire to ensure safety for my clients and myself.
In my workspace I follow strict protocols. These protocols consist of: client sanitizing hands before entering, high touch areas disinfected before and after each client, tools being sterilised and disinfected using PREempt CS20 before and after each client, maintaining excessive hygiene, wiped down lash bed with hospital grade Cavi Wipes, limiting traffic with the no guest policy, limiting belongings brought into workspace, as well contactless debit/credit machines available for payment. Masks are completely optional for clients.
If you are sick and have an appointment, I kindly ask you to reach out and chat with me to cancel your appointment. The deposit will not be lost and can be transferred once. If I am sick I will do the same.
In my workspace I follow strict protocols. These protocols consist of: client sanitizing hands before entering, high touch areas disinfected before and after each client, tools being sterilised and disinfected using PREempt CS20 before and after each client, maintaining excessive hygiene, wiped down lash bed with hospital grade Cavi Wipes, limiting traffic with the no guest policy, limiting belongings brought into workspace, as well contactless debit/credit machines available for payment. Masks are completely optional for clients.
If you are sick and have an appointment, I kindly ask you to reach out and chat with me to cancel your appointment. The deposit will not be lost and can be transferred once. If I am sick I will do the same.
Refunds
All appointments are final sale. There will be no refunds given as I always try my best to achieve your dream lashes. The products that are being used are of high quality and maximize the value of service given. However if any concerns arise, I am more than happy to work together to resolve them!
About Me
Lash Extensions by Andrea is set in a cute, clean and cozy home studio!
I've been a Certified Eyelash Technician since August 2017, as well a graduate from the Georgian College Esthetics program.
I promote proper hygiene which is why i retail lash shampoo to my clients as take home care.
You can reach me on instagram at @lashextensionsbyandrea or text me at 6479655680. I am located in Mississauga, in the general area of Glen Erin and Thomas Street. The exact address is given upon booking.
I've been a Certified Eyelash Technician since August 2017, as well a graduate from the Georgian College Esthetics program.
I promote proper hygiene which is why i retail lash shampoo to my clients as take home care.
You can reach me on instagram at @lashextensionsbyandrea or text me at 6479655680. I am located in Mississauga, in the general area of Glen Erin and Thomas Street. The exact address is given upon booking.